CONTROL PANEL

BROADBAND CHECKER

Check your telephone number for broadband availability here

INSTANT DIALUP ACCESS

INSTANT INTERNET ACCESS

Simply setup your system to dial 08440557007 with the following details :-

Username : firefly
Password : firefly

The Internet Services Providers' Association (ISPA UK) is the UK's Trade Association for providers of Internet services.

 
::  Current System Status  ::

As we like to have open, honest communications with all our clients, the following should give an basic indication to how we are performing.

Support Dept. Information
Support Helpdesk

Outstanding Tickets : 9
System Status Information
Subject Comments Time
Re: End user disconnects  Hi,

This issue was caused by a brief glitch on one of our BT central pipes at 18:24. We have seem 99% of affected customers coming back online within a few minutes of this problem ocuring.

Again we apologise for any problems caused. 		 03/10/2008 18:00:57 
End user disconnects  Hi ,

Our network monitoring systems has detected an issue with some Interconnect NAS servers. This issue has resulted in approx 30% of our customer base being knocked offline. A router reboot has shown instant reconnections. We do apologise for any inconvenience this issue may have caused you however the problem was out with our direct control.. The issue appeared to occur at approx 18:25 this evening, and we can see affected customers reconnecting within a few minutes. 		 03/10/2008 17:47:54 

Last updated 06/10/2008 22:55:28

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